Terms and Conditions
Our website provides a general information service. We aim to ensure the imformation we share is accurate, however, health care practices in New Zealand are constantly developing and users may require specific advice that cannot be addressed through this site. While we do our utmost to ensure the information on this website is up to date, we are not health professionals and we do not guarantee that the information we provide is reliable, accurate or suitable for individual cases.
Information on this website must be read in conjunction with our disclaimer.
By using this website, you (the user) must be aware of, and agree to, the terms and conditions outlined below.
The Consumer Advocacy Alliance (CAA) have the right to change, delete, add or correct information on this website without notice.
The CAA is not responsible for the information provided on other websites, linked to or referenced from this website.
The CAA will not be liable for any events experienced in relation to the use of this website; all users are encorouged to undertake their own research on the topics and information provided.
Original content on this website is the copyrighted property of the CAA.
Privacy
This privacy statement applies to personal information collected through the Consumer Advocacy Alliance website www.consumeradvocacyalliance.co.nz
How much information you share with us is your choice; however, not sharing some details may mean it is difficult for the CAA to connect with you.
Personal information is collected for email enquiries or as part of 'becoming an ally' of the CAA. Any personal information that is shared with us is held securely on a combination of private CAA owned secured storage and secure cloud platforms and will only be used for the intended purpose. We protect our data with appropriate technical and process controls.
You have the right to request a copy of your information that is held by Consumer Advocacy Alliance and to, as required, update or change the information by emailing info@consumeradvocacyalliance.co.nz
Trust and transparency are important to us. We take care and respect when gathering informationand ensure we meet our obligations under The Privacy Act 2020
If you have concerns about the way we are managing your personal information or believe we have not acted in accordance with this statment, then please contact us.
For further information see the Privacy Act (2020), the Health Information Privacy Code (2020), the Health Act (1956), the HDC Code of Health and Disability Services Consumers' Rights Regulation (1996).
Disclaimer
We aim to ensure that the information we share is accurate; however, health care practices in New Zealand are constantly developing and users may require specific advice that cannot be addressed through this site.
By engaging with CAA you understand that we are not qualified health professionals. Information found on our website or through communication with us should not replace or be used in place of the advice of specialist health care professionals. Please note the CAA is not an individual advocacy service and our primary role is support, facilitation and wider health care advocacy.
The CAA is opertated by volunteers, therefore our response to enquiries may take up to 48 hours.
If you require urgent health care advice please contact your usual healthcare provider or Healthline on 0800 611 116.